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It inspires us to elevate the art of hospitality for each and every one of our guests.
It motivates us to nurture our team members’ personal and professional development, empowering them to reach their full potential.
It drives us to cultivate enduring partnerships built on trust and shared responsibility with our suppliers.
At Metropolitan Touring, “Your journey inspires us” is more than words; it’s a philosophy that shapes everything we do. We are the passionate people behind the magic, visionary pioneers, creators and curators of life-affirming journeys.
Back in 1953, Metropolitan Touring embarked on a mission to share the wonders of Ecuador and the Galapagos with the world. Seven decades years later, we’ve amassed thousands of unforgettable stories from our guests, each as memorable, significant and hopefully transformative as the next, each creating profound connections between the traveler and the place they visit, the people they travel with, the people they meet and themselves. When all’s said and done, we are in the connections business.
What enables us to create these connections? Our seven decades in travel have been characterized by our Spirit, founded on curiosity, on going beyond the obvious to create truly life-affirming travel experiences for our guests; the Passion we share as a company for the journeys we design and the service we deliver; and the Vision we nurture for the future of our planet and its people.
We passionately create journeys for our explorers that transform their lives and generate positive impact for people and planet.
Be the leader in expedition travel, owner of iconic properties, recognized for our impact on South America’s sustainable development.
Given our origins in the fragile and globally important Galapagos Islands, from our company’s origins, we have sought to be conscientious stewards of the destinations in which we operate and responsible contributors to the well-being of the communities that form part of our value chain. Sustainability is part of our DNA, today embedded into every facet of our operations through the ESG framework and our commitment to creating positive impacts on both people and the planet.
By traveling with us, you are joining us on our sustainability journey.
Part of our pledge became a reality in 2017 when we became a carbon-neutral company, measuring, reducing, and then offsetting our emissions through our holding group’s innovative program focused on the highly biodiverse tropical forests of Ecuador’s Andean Chocó to the northwest of Quito. But this commitment can also be seen in our financing and organizing the management of solid waste on the Island of Santa Cruz in the Galapagos for many years (a program that continues to this day through the local municipality) and in the 1,785 Galapagos students and community members who have been invited to sail with us around the islands to further their knowledge and love of the place they call home.
Today, 40% of our food and beverage ingredients are locally sourced, reducing food miles and directly supporting local producers. We continue improving our Diversity, Equity, and Inclusion indicators — with 50% women on our management committee — and bringing more suppliers in line with our vision, creating a positive ripple effect across the region. In 2025, we measured and verified 15,287 tCO₂e across all our operations, actively conserving 2,284 hectares of high-value ecosystems in the Chocó Biosphere Reserve. In Peru, we offset 2,921 tCO₂e through the conservation of Amazonian forests in the Madre de Dios region.
Our commitment to sustainability has been recognized with some of the industry’s most prestigious honors. In 2025, Mashpi Lodge received 2 MICHELIN Keys and Casa Gangotena 1 MICHELIN Key — a testament to our standards of hospitality and gastronomy. We have also earned Honorable Mentions in Condé Nast Traveler’s World Savers Award, a finalist nomination in the World Travel & Tourism Council ‘Tourism for Tomorrow Awards’, ‘South America’s Leading Green Hotel’ for Finch Bay and Mashpi Lodge, and the LATA Excellence Award for Best Place to Work. Our Chairman, Roque Sevilla, was recognized as ‘Sustainability Hero of the Year’ by the UK travel industry.
In 1953, friends set out to create a travel business. They were young and knew little about travel, yet they were talented. Within a decade, they had become pioneering and passionate ambassadors for their country, its culture, its people, and all its wonders.
Over the following decades, the founders and several of their children dedicated their energies to forging Metropolitan Touring into a company that created quality experiences trusted by their clients and travelers alike, one that brought ever-increasing numbers of suppliers — from haciendas to hotels to folkloric dance troupes — into their value chain. They designed itineraries, trained guides, sought to increase air connectivity… All to grow Ecuador’s inbound visitors, especially to the Galapagos Islands, today the country’s tourism engine.
In 2001, the holding group Grupo Futuro, led by Roque Sevilla, brought a new élan to the company, endowing it with a dynamic corporate spirit, a firm commitment to nature, and a vision of growth and innovation.
Soon after, we expanded our operations to Peru and then to Colombia; we renewed our ships and yachts — the Santa Cruz II, Isabela II, La Pinta, and Sea Lion — we transformed the Finch Bay, and we inaugurated the historic Casa Gangotena and the luxury cocoon in the clouds, Mashpi Lodge. We have been led by Paulina Burbano de Lara since 2010.
Today, we train our teams constantly, employ cutting-edge technology, and digitally transform all aspects of our operations to put our clients and guests at the heart of all our decisions, alongside our commitment to the natural world and our communities.
With an outstanding reputation comes an array of prestigious accolades, acknowledgments, and memberships. Here’s a look at some of the groups we’re associated with:
Like-minded partners are key in delivering exceptional travel experiences while promoting a sustainable future for expedition travel. By collaborating with companies that share our commitment to environmental conservation, we create unforgettable adventures that have a lasting positive impact on the communities sustaining our destinations.
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Have a chat with our Destination Experts that have enjoyed Galapagos and Quito’s itineraries!
“Melissa has been fantastic! She answers all my questions, gets back to me quickly, and has mapped out a wonderful trip for us. I couldn’t be happier with the service I have received.”
– Mary Kabat
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