Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our sites, register on the sites, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Sites. Users may be asked for, as appropriate, name, e-mail address, phone number. Users may, however, visit our Sites anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain activities on our Sites.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and/or other similar information.
Web browser cookies
How we use collected information
Metropolitan Touring and Metrojourneys collect and use Users’ personal information for the following purposes:
- – To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Sites.
- – To improve our Sites
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- – To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- – To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- – To send periodic emails
The e-mail address that Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive e-mails that may include company news, updates, related product or service information, etc. If, at any time, the User would like to unsubscribe from receiving future emails, we will include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Sites or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using these Sites, you acknowledge your acceptance of this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of the Sites (following the posting of changes to this policy) will be deemed your acceptance of those changes.
How we use collected information
We do not sell, trade, or rent Users personal identification information to others. Your data will only be used by Metropolitan-Touring and our owned and operated properties, including: www.metrojourneys.com, HowToGalapagos.Com, www.santacruzgalapagoscruise.com, www.lapintagalapagoscruise.com, and www.isabelagalapagoscruise.com. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
De Las Palmeras Av. N45-74 and De Las Orquídeas Quito – Ecuador
This document was last updated on December 13, 2018.
Your Galapagos Travel Expert Since 1969