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Privacy Policy

This Privacy Policy governs the manner in which Metropolitan Touring (and its affiliate, Metrojourneys) collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.metropolitan-touring.com and www.metrojourneys.com websites (“Sites”). This privacy policy applies to these Sites and all products and services offered by Metropolitan Touring and Metrojourneys.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our sites, register on the sites, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Sites. Users may be asked for, as appropriate, name, e-mail address, phone number. Users may, however, visit our Sites anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain activities on our Sites.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Sites. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and/or other similar information.

Web browser cookies

Our Sites may use “cookies” to enhance the User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Sites may not function properly.

How we use collected information

Metropolitan Touring and Metrojourneys collect and use Users’ personal information for the following purposes:

• • – To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Sites.

• • – To improve our Sites
    We continually strive to improve our website offerings based on the information and feedback we receive from you.

• • – To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.

• • – To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• • – To send periodic emails
    The e-mail address that Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive e-mails that may include company news, updates, related product or service information, etc. If, at any time, the User would like to unsubscribe from receiving future emails, we will include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Sites or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Metropolitan Touring and Metrojourneys have the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using these Sites, you acknowledge your acceptance of this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of the Sites (following the posting of changes to this policy) will be deemed your acceptance of those changes.

How we use collected information

We do not sell, trade, or rent Users personal identification information to others. Your data will only be used by Metropolitan-Touring and our owned and operated properties, including: www.metrojourneys.com, HowToGalapagos.Com, www.santacruzgalapagoscruise.com, www.lapintagalapagoscruise.com, and www.yachtisabela.com. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
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Contact Us

If you have any questions about this Privacy Policy, the practices of the aforementioned sites, or your dealings with these sites, then please contact us at:
Metropolitan Touring
www.metropolitan-touring.com
De Las Palmeras Av. N45-74 and De Las Orquídeas Quito – Ecuador
593-229-8312
[email protected]
This document was last updated on January 17, 2019.