Hal Toppel

We have now arrived back home and I wanted to let you know how pleased we were with all of the services provided by Metropolitan Touring. Every aspect of our trip to Ecuador was exceptionally well planned and executed. Your people showed up on time, got us where we had to go, and took care of every detail. We especially want to extend our compliments to the tour guides since, as you know, the tour is only as good as the person who leads it. In Quito it was Edison on our day trip who did an excellent job. As far as the Galapagos is concerned, we cannot say enough about Carmen. Her knowledge of the wildlife and the geology and her ability to point out things of interest made each day a new adventure and time of discovery. The same can be said for Gustavo in Ecuador. His love of his country was evident at each of the sites we visited. You could not have placed your trainees, Wilson and Javier, in better hands (they also did a good job and we provided our own evaluation of their performances to Gustavo). A tour is remembered by the quality of the tour guide and you have some excellent people that will make our trip to Ecuador very memorable. Please pass along our comments to whoever may need to know feedback from your clients (actually, we already gave our comments about Edison to a Metropolitan Touring representative who interviewed us after the day trip – and all of our comments about Edison were favorable). It was a pleasure dealing with you and your company from start to finish and we will certainly use Metropolitan again if we return to Ecuador and recommend your company to any of our friends who may be planning a trip to Ecuador. Best regards

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Your Galapagos Travel Expert Since 1969

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